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Rose Toy support starts with RoseToy.net, the official home of Roselle®. Contact our team for questions about rose toy products, Roselle Rose orders, shipping, returns, warranty, product information, and customer service.

Customer support: service@rosetoy.net

For an order question, include your order number and a brief description. For a product issue, include clear photos or a short video showing the problem. Our published response targets are within 24 hours on business days and within 48 hours on weekends and holidays.

Before sending a return, contact us to confirm the return process and address.

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