RoseToy Global Shipping
Shipping Information Center
Welcome to the RoseToy Shipping Information Center. We are committed to delivering your pleasure with the utmost speed and discretion. Below you will find everything you need to know about our global shipping network, processing times, and costs.
Our Promise to You
100% Discreet Packaging: Your privacy is our priority. All orders are shipped in plain, unmarked packaging with no labels, markings, or logos indicating the contents.
Secure Payment: We support 100% secure payment methods, including Klarna (Pay in 4).
Quality Guarantee: Every RoseToy undergoes a high-quality inspection before leaving our warehouse.
Shipping Destinations & Delivery Times
United States
Regular Shipping: 3-5 business days.
Shipping Cost: Entirely FREE for the contiguous US.
Hawaii & Alaska: A $200 shipping fee applies due to distance.
Couriers: UPS, FedEx, USPS, SpeedX, and Amazon Logistics. Carrier selection is randomly assigned; delivery to PO Boxes is not supported.
Processing Note: Please allow up to 2 additional business days for order processing and approval.
European Union (EU)
Supported Countries: Including Germany, France, Italy, Spain, Netherlands, Belgium, and more.
Regular Shipping: 6-10 business days.
Shipping Cost: Entirely FREE.
Couriers: DPD, DHL, and UPS.
United Kingdom
Regular Shipping: 6-10 business days.
Shipping Cost: Most products ship for free. However, overweight items (over 53LB) incur a fee ranging from £45 to £80.
Important Notice: Packages are shipped from our European warehouse. UK orders may be subject to HMRC customs duties, VAT (typically 20%), and clearance fees, which are the responsibility of the customer.
Canada
Regular Shipping: 5-7 business days.
Shipping Cost: Entirely FREE.
Couriers: UPS and Canada Post.
Australia, New Zealand & Asia
Regions: Australia, New Zealand, Japan, Singapore, Philippines, Korea, Hong Kong, Taiwan, and Macau.
Regular Shipping: 7-12 business days.
Shipping Cost: Shipping charges apply and will be calculated at checkout.
Restrictions: Due to shipping regulations, accessories cannot be purchased separately in these regions.
Important Shipping Notices
Customs & Duties: For addresses outside the EU and US, local authorities may impose additional duties, fees, or taxes. These costs are beyond our control and must be covered by the recipient.
Customs Clearance: If your parcel is randomly checked by customs, you may be required to provide clearance documents. We recommend checking your email regularly after placing an order to ensure timely submission and avoid parcel returns.
Order Processing: Regardless of the destination, please account for a 1-2 business day processing window in addition to the estimated shipping time.